Frequently Asked Questions

Yes, all PEP LIFE peptides are manufactured under strict quality control in ISO-compliant facilities and undergo comprehensive third-party testing. Each batch includes a Certificate of Analysis (CoA) verifying purity, molecular weight, and composition. However, these products are intended for in vitro research only and must be handled by qualified researchers following proper laboratory safety protocols.

Our products are available to qualified researchers, academic institutions, pharmaceutical companies, and licensed research laboratories. We require proper institutional credentials or research documentation for all orders. Individual researchers must provide proof of affiliation with a recognized research institution or laboratory.

All PEP LIFE research-grade peptides maintain a minimum purity of >99% as verified by High-Performance Liquid Chromatography (HPLC). Each batch is tested for purity, molecular weight accuracy, and amino acid sequence verification. Complete testing results are provided with every order through our Certificate of Analysis.

Lyophilized (freeze-dried) peptides should be stored at -20°C or below in their sealed vials. Once reconstituted, peptides should be stored at 2-8°C for short-term use (up to 2 weeks) or at -20°C for longer storage. Avoid repeated freeze-thaw cycles, which can degrade peptide quality. Always refer to the specific storage instructions provided with each product.

When stored properly in lyophilized form at -20°C or below, our peptides typically maintain stability for 12-24 months from the date of manufacture. Each vial includes a batch number and expiration date. Once reconstituted, peptides should be used within the timeframe specified in the handling instructions, typically within 2-4 weeks when stored at 2-8°C.

Reconstitute peptides using bacteriostatic water or sterile water for injection. Add the appropriate volume of diluent slowly down the side of the vial to avoid direct contact with the lyophilized powder. Gently swirl (do not shake vigorously) until completely dissolved. Calculate the final concentration based on the peptide amount and diluent volume. Detailed reconstitution protocols are provided with each order.

To place an order, contact us through our Contact page or email info@peplife.in with your requirements. Our team will provide a quotation, verify your research credentials, and guide you through the ordering process. For institutional orders, we can also set up accounts with Net payment terms after proper verification.

Yes, we ship worldwide to qualified research institutions and laboratories. All international shipments comply with local regulations and customs requirements. We provide comprehensive documentation including Material Safety Data Sheets (MSDS), Certificates of Analysis, and necessary customs paperwork. Shipping times vary by destination but typically range from 3-10 business days.

We accept bank transfers, wire transfers, and institutional purchase orders. For established research institutions, we can arrange Net 30 payment terms after approval. Payment details and instructions will be provided with your quotation. All transactions are processed securely and documented for your records.

All peptides are shipped in specialized packaging designed to maintain stability during transport. Lyophilized peptides are shipped at ambient temperature in secure, sealed packaging. For temperature-sensitive products, we use insulated containers with cold packs or dry ice as needed. Each shipment includes proper labeling, handling instructions, and all required documentation.

Each order includes: (1) Certificate of Analysis (CoA) with HPLC purity results and molecular weight confirmation, (2) Material Safety Data Sheet (MSDS), (3) Handling and storage instructions, (4) Reconstitution protocol, (5) Product information sheet with CAS number and molecular formula. Additional documentation can be provided upon request for regulatory or institutional requirements.

Yes, our scientific team provides comprehensive technical support including guidance on reconstitution, storage protocols, handling procedures, and research applications. We're available via email at info@peplife.in or phone at +91 98200 52835 during business hours. For complex inquiries, we can arrange consultations with our technical specialists.

Due to the specialized nature of research peptides, we cannot accept returns of opened or used products. However, if you receive a damaged, contaminated, or incorrect product, please contact us immediately with photographic evidence. We will replace the product or issue a full refund after investigation. Quality concerns must be reported within 7 days of receipt with the original batch number.